Dear Danielle: What Is “the Work?”
Dear Danielle: I am just starting my administrative support business. I am networking and setting things up, but I have a question (hope it does not sound silly)… If you could, please list and/or...
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Dear Danielle: What Services Do You Provide?
Everyone is asking such great questions this week! In response to my last post regarding how I structure my typical work week and day, several people have asked about services. Here’s an example: Dear...
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Dear Danielle: How Do I Handle Requests Outside My Expertise?
Dear Danielle: Hi! I often get asked by clients how to put together a “media kit” to get the word out for their events and what-not. While I am good at some marketing things, this stumps me with the...
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Dear Danielle: Should I Offer Inbox Management for Clients?
Dear Danielle: Do you recommend doing inbox management as a service offering for clients? It sort of feels a bit too ‘personal assistant’ to me. I did it for a past client and I didn’t enjoy it, but...
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Not Having Any Luck in this Business? Here’s What Could Be Going On
Last week I told you about asking colleagues on my mailing list why they are in this business. I received a wonderful outpouring of responses, and I’m still working on responding personally to every...
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Dear Danielle: Client Is a No-Show, What Should I Do Now?
Dear Danielle: I’m sitting here waiting for a local client to show up in my office to pick up their “rush” job that they wanted me to drop everything for yesterday. I worked on this project for them...
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Sometimes It’s the Little Things that Make the Highest Impact
My target market is solo attorneys (specifically, those with a practice focus on business, intellectual property, and/or entertainment law) and believe it or not, even lawyers get writers block....
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Interview with Danielle Keister, Founder of the Administrative Consultants...
Last month a colleague asked for an interview with me, and I thought I would share my answers with you here as well. Your Name: Danielle Keister Name of Your Business: I am the founder of the...
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Just Because You Can Doesn’t Mean You Should
Just because you can do everything doesn’t mean it’s a good idea. People who are new in business don’t tend to understand this at first. They are too eager and excited to get those first paying...
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How I Helped One of My Clients Love Her Business and Clients Again and Make...
Recently, a colleague shared an excellent article about saying no to unnecessary meetings and respecting our own time more overall. (You can read the full article here.) I definitely share the...
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